Support Tools

Vertica suggests that the following tools are installed so support can assist in troubleshooting your system if any issues arise:

  • pstack (or gstack) package. Identified by issue S0040 when not installed.
    • On Red Hat 7 and CentOS 7 systems, the pstack package is installed as part of the gdb package.
  • mcelog package. Identified by issue S0041 when not installed.
  • sysstat package. Identified by issue S0045 when not installed.

Red Hat 6 and CentOS 6 Systems

To install the required tools on Red Hat 6 and CentOS 6 systems, run the following commands as sudo or root:

yum install pstack
yum install mcelog
yum install sysstat

Red Hat 7 and CentOS 7 Systems

To install the required tools on Red Hat 7/CentOS 7 systems, run the following commands as sudo or root:

yum install gdb
yum install mcelog
yum install sysstat

Ubuntu and Debian Systems

To install the required tools on Ubuntu and Debian systems, run the following commands as sudo or root:

apt-get install pstack
apt-get install mcelog
apt-get install sysstat

For Ubuntu 19.1, do not run apt-get install mcelog. Instead, run apt-get install rasdaemon.

SuSE Systems

To install the required tools on SuSE systems, run the following commands as sudo or root.

zypper install sysstat
zypper install mcelog

There is no individual SuSE package for pstack/gstack. However, the gdb package contains gstack, so you could optionally install gdb instead, or build pstack/gstack from source. To install the gdb package:

zypper install gdb