RingCentral

RingCentral trusted by customers for quality business insight powers real-time business intelligence platform with Vertica

 

RingCentral is a provider of state-of-the-art cloud communications solutions that help modern companies  work the way they need to.

Challenge: Deliver productive business intelligence systems
for both external and internal users. Build a solution capable of supporting business growth for
years to come

Solution: Selected Vertica to provide customer with better business intelligence

Results: 

  • Supports 52,000 requests per day and up to 5,000 requests per hour.
  • Tripled the number of customers using the
    business intelligence service reaching 350,000 users.
  • Up to 12 billion data entries accessed by customers on a daily basis.
  • Development of internal business intelligence
    geared toward supporting business growth.

We were intent on supplying customers with business intelligence in real time with a focus on specific data sets of interest. Our old platforms made this extremely problematic if at all possible.

  • - Igor Trosko, Vertica Database Administrator, RingCentral