Delivering a Comprehensive Analytics Framework for Converged Services

Communications companies are currently embroiled in a series of initiatives to enable the convergence of systems to deliver converged services – the utilization of a single network to transport all information and services (voice, data and video) by encapsulating the data into packets. While the movement to converged systems is inevitable and will be commoditized, it’s the “analytics” that are computed and utilized that will be the key competitive differentiator. This paper discusses the analytics framework required for today’s converged services.

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